These are the terms and conditions which Branchout Ltd, ("we/us") make this website
("the website") available to you and any of our Services which are accessible on
or via the website (the "Service").
Branchout Ltd may change these terms at any time by posting changes on-line. Please
review these terms regularly to ensure you are aware of any changes made. Your continued
use of the website or our Services after changes are posted means you agree to be
legally bound by these terms as updated and/or amended.
1. Disclaimers and Limitation of Liability
1.1. The website content, including the information, names, images, pictures, logos
and icons regarding or relating to BranchoutLtd.com, its products and Services (or
to third party products and Services), is provided without any representations or
any kind of warranty made (whether express or implied by law) to the extent permitted
by law, including the implied warranties of satisfactory Service, fitness for a particular
purpose, non-infringement, security and accuracy.
1.2. Under no circumstances will Branchout Ltd be liable for any of the following
losses or damage (whether such losses where foreseen, foreseeable, known or otherwise):
(a) loss of revenue or anticipated profits; (b) loss of business; (c) loss of opportunity;
(d) loss of goodwill or injury to reputation; (e) losses suffered by third parties;
(f) any indirect, consequential, special or exemplary damages arising from the use
of the website or Service regardless of the form of action; or (g) loss of data;
1.3. Any reliance you place on information found on this website or our Service,
or linked to on other websites, will be at your own risk. You should consider seeking
the advice of independent advisers, and should always check your decisions against
your normal business methods and best practice in your field of business.
1.4. We do not warrant that the website will be uninterrupted or error free, that
defects will be corrected, or that the website or the server that makes it available
are free of viruses or bugs.
1.5. Because of its general nature the information contained in this website, it
cannot be taken as comprehensive and should never be used as a substitute for legal
or professional advice.
2. Intellectual Property
2.1. The names, images and logos identifying the website and our Services are subject
to copyright, design rights and trade marks.
2.2. You are assured confidentiality regarding your ideas and intellectual property
rights. We will not disclose or discuss your ideas with any other party, save where
you approve in order to progress the idea.
3.1. Branchout Ltd do not disclose customer or client information to third parties
other than when instructions or information is required to fulfill the Work Schedule
or Service Agreement. In this case, the third party will not disclose any of the
details to any other third party.
3.2. Cookies may be used on this website to keep track of pages visited, and to store
email addresses if you sign up to our email information Service. You can turn off
cookies within your browser by going to 'Tools | Internet Options | Privacy' and
selecting to block cookies.
4.1. This is a commercial website, and as such all prices exclude VAT
4.2. Prices listed on the websites are for guidance only, and may vary according
to complexity and length of contract. We reserve the right to change our pricing
at any time, but will tell you if prices have changed before we commence our Service
to you so you may either agree the change or cancel our Service Agreement immediately.
4.3. Payment of a deposit or part payment on account may be requested before we commence
4.4. We accept payment by all major credit and/or debit cards including American
Express, Visa, Mastercard, Switch and Solo, but excluding Electron, department store
cards and any other credit and/or debit cards as we may specify from time to time.
4.5. Payment details are securely processed, verified and the funds debited from
your card by HSBC bank and their partners. We do not hold your payment card details.
4.6. Payment may be made by cheque, which will be cleared before Service commences.
5. Service Agreements and Work Schedules
5.1. By signing our Service Agreement, you are confirming your financial obligations
5.2. We will not consider ourselves bound by a contract until both parties have signed
the Service Agreement and a Work Schedule and we have commenced our Service to you.
5.3. We cannot make Agreements with customers under the age of Sixteen (16) years.
5.4. Due to the factors beyond our control, Service Agreements and Work Schedules
are flexible and may be subject to change without notice. However, we will at all
times endeavour to meet our objectives and contact you at the earliest opportunity
to agree any deviation or addition to the schedule.
5.5 Branchout Ltd reserve the right to refuse to supply service for any reason,
including on grounds of conflict of interest if we are already involved in developing
a similar project on behalf of a client or ourselves.
6. Complaints and Disputes
6.1. In the event that you are not satisfied with Branchout Ltd's Service, complaints
should be made in writing at the earlier opportunity.
6.2. Our Customer Support Service will endeavour to resolve and reply to your enquiry
or feedback within 1 working day.
6.3. Disputes regarding quality, timing, price or contractual obligations must be
raised with us in writing as soon as you are aware of any such problem. We cannot
refund time that has been spent on your account which is not directly affected.
7.1. To amend or cancel your Service Agreement, you must do so in writing. You must
state your Service Agreement Reference Number. We will confirm to you whether the
Agreement is cancelled or already commenced. Any charges will be communicated to
you before we confirm the Cancellation.
7.2. If you decide to Cancel an Agreement after we have commenced our Services to
you, we may charge you for the hours we have accrued on account. We advise you check
the status of the account before you request cancellation.
7.3. You are entitled to cancel any payment at any time where fraudulent use has
been made of your credit or debit card by another person not acting on behalf of
you or as your agent and to be re-credited by us to the extent that such sums are
not reimbursed by the card issuer in such circumstances.
7.4. You may Return any Delivered Products you have purchased from us within 7 working
days of Delivery for any reason (including if you simply change your mind). To do
so you must notify us in writing via email or post within 7 working days of Delivery.
If You are Returning a Product for any reason, except damage or defect, You must
pay the costs of Returning the Products to Us or our suppliers and the costs of any
7.5. If our Service or product is not of a satisfactory quality, is damaged or defected,
AND you have notified us within 7 working days, we may make good the item or affected
Service or you may Cancel the Service Agreement and receive a full Refund.
7.6. We will not accept Returns or Cancellations if the product or Service has been
customised to meet your individual requirements, altered the Product in any way that
could be deemed as you using or treating the Product as your own.
7.7. While in your possession, you must keep any Products you intend to Return to
us in good condition. Products must be Returned in the same condition as they were
delivered. Care must be taken to ensure the Return Products are packed well to avoid
damage or loss in transit. Products Returned which cannot be re-sold as new due to
damage or wear and tear may be subject to a reduction in the Refund given.
8.1. Refunds will be processed within 30 days. Where exchange rates of currency are
involved, the Refund will be made in £GBP at the current exchange rate. We do not
accept responsibility for any loss or gain caused by changes in the exchange rate
between the time of payment and the time of issuing the Refund.
10.1. This website and the use of it is governed by English law and English courts
shall have exclusive jurisdiction over any disputes connected to this website.
10.2. Current UK Consumer and Distance Selling regulations and laws shall apply,
and shall govern our trading with you at all times, excluding where the Service Agreement
or Work Schedule is signed or agreed or paid for by a business, charity, organisation
or sole trader of which you are an employee, Company Secretary or a Director thereof.